In order to redeem a gift membership, simply click on the activation link provided to the e-mail address used during registration. If you or the recipient have not received this e-mail, please check the spam folders and/or submit a support inquiry by clicking on the "Help" button located at the bottom of the fan club package.
Are You Having a Different Problem?
Please contact customer support by sending an e-mail to JesseMcCartney@support.sparkart.com. We do our best to reply to all inquiries within 2 business days.