If you submitted a support email between 7:30pm PDT on April 22nd and 1:30pm PDT on April 23rd, your email was not sent to our support staff due to a technical issue. Please resubmit your inquiry if it has not been resolved. We apologize for the inconvenience.
Important Notices
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Important Information Regarding Support Emails
April 23, 2010 0 Comments -
Important Website Terms of Use Update
September 28, 2009 2 CommentsDear Users,
This website's Terms of Use page has been updated. To read the Terms of Use, please click here
If you have any questions regarding this site and/or services, please contact Clique Customer Service. Thank you.
Sincerely,
Jesse McCartney Team
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Package Status
July 20, 2009 0 CommentsAll packages are on hold due to lack of inventory. Our warehouse is currently being restocked and we expect to begin shipment shortly. Unfortunately, we do not have an estimated shipping date to provide at this time.
We apologize for the delay and appreciate your patience. Best, JMAC support
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It's been 2 business days and I have not received a reply to my support inquiry.
March 4, 2009 0 CommentsWe try our best to reply to all submitted support inquiries within 2 business days. If you have not receive a reply to your inquiry, please make sure to check your spam folder as your mail client might of categorized our response as spam.
Please also add the following e-mail address to your safe list to ensure receipt of our responses: JesseMcCartney@support.sparkart.com
Help Topics
Get a quick answer to common problems and questions by choosing any of those listed below. If you don't see your problem or question listed, select 'More' under the topic that is most relevant.
Having Problems Joining?
- March 4, 2009 / How do I redeem a gift membership? 0 Comments
- July 30, 2008 / How do I send a Mail-In Payment? 0 Comments
- July 30, 2008 / How do I join the fan club? 0 Comments
Website/Technical Issues
- July 30, 2008 / How do I change my password? 0 Comments
- July 30, 2008 / Why isn't my US credit card being accepted? 0 Comments
- July 30, 2008 / Why isn't my international credit card being accepted? 0 Comments